Mark R DeGenova

personal@imarki360.com | mrdegenova.com
@imarki360

Experience

Information Technology Intern at

Dearing Compressor and Pump Co.

Boardman, Ohio

May 2016 — August 2016

  • Planned and executed organization wide upgrade to Windows 10, including troubleshooting hardware and software incompatibility issues and training users on changes to updated software.
  • Migrated engineering Department from Autodesk 2016 to Autodesk 2017 Suite
  • Hardware and software training, troubleshooting, and maintenance

Busser, Kitchen help

Carmella's Cafe

Boardman, Ohio

Feb 2015 — Jan 2016; Fall 2016 occasional weekends

  • Coordinate with hosts and service staff to ensure quality service to customer.
  • Communicated orders between kitchen and servers to ensure orders came out in a timely manner.
  • Prioritized customer requests during busy hours to assist servers.

Technical Support

Mark D DeGenova D.D.S.

Youngstown, Ohio

  • Hands on technical support and staff training as needed.
  • Built and deployed computers for payroll, time clock, and backup purposes.
  • VPN and VNC deployment for remote access of records.
  • Installed credit card terminal into existing infrastructure.

Education

Computer Science, Youngstown State University

Jan 2015 — present

GPA: 3.05

Computer Engineering, University of Dayton

Sept 2013 — Dec 2014

Computer Skills

Languages

  • C++, C#, Java, Visual Basic, HTML, CSS, PHP, SQL, and x86 and AVR Assembly

Software

  • Microsoft Office Suite
  • Experienced with Windows XP — 10 and various Linux enviroments
  • Experience with Windows Server 2008/2012/2016 and CentOS 7
  • Virtual Machines and hypervisors (Hyper-V, ESXi, and KVM)

Hardware

  • Networking administration
  • Understanding of the hardware and components of office PCs and servers
  • Building computers from componests purchased through various retailers

Personal Projects

  • A "enterprise like" enviroment consisting of a KVM host with various virtual machines handling tasks such as DHCP, Kerberos, SSSD, DNS, Web Servers, and others.